Then, select your printer and then select Set as default. Click OK when the computer shows the “Windows will stop managing your default printer for you” prompt.įor Windows 11, go to Start > Settings > Bluetooth & devices > Printers & scanners. If you see Pause Printing and Use Printer Offline selected while in that section, make sure to unselect them. Under the Printer option, select Set As Default Printe r. Find the printer you want to set as default and select it. With this, you might want to set a default printer for your Windows 10 or Windows 11.įor Windows 10, go to Start > Settings > Devices > Printers & scanners. The problem is also probably caused by confusion due to different printers connected to your PC. You can also try the path Settings > Update and Security > Troubleshoot > Printer > Run the Troubleshooter. You can look for it through Windows Search or copy-paste this path ( ms-contact-support://smc-to-emerald/Troubleshoot-offline-printer ) to your browser to open its printer troubleshooter directly. Windows 10 and 11 have the Get Help app that can automatically run diagnostics and the printer offline troubleshooter for you. You’ll see the Use Printer Offline mode under the Printer section. From there, locate the printer you are trying to access and go to the Open print queue option. For Windows 10, the path is Start > Settings > Devices > Printers & scanners. For Windows 11 users, go to Start > Settings > Bluetooth & devices > Printers & scanners. Sometimes, the main cause of the issue is the wrong mode the printer is using. Wait for 30 seconds before plugging it back in and turning it on. Restart the printer and the PCĭo a power cycle by turning off the printer and unplugging it from the power outlet. If that works, add your printer’s IP address or port to the whitelist of your firewall. Try to disable it first (check your service brand instructions for this as they differ). For wired printers, make sure the cables are properly plugged in.Ĭheck if your firewall is interfering with your printer. If your wireless printer is new and you are adding a network for the first time, check the printer’s manual for specific instructions. Printers of such a type commonly have a built-in menu to show you which network it’s connected to. With this, ensure the printer is plugged in and connected to the same Wi-Fi network as your PC. There are two possible reasons for that: it is turned off or (if it is wireless) the network it uses is different from what the PC uses. Here are the simple fixes to try: Check the basicsĪs said, a printer goes offline when it is not communicating to the PC. A printer going offline simply means it fails to communicate with your PC, so you just need to establish this connection. Nonetheless, you don’t need a pro to execute them, as it is no big issue. Depending on the type of printer (wired or wireless) you are using with your Windows 10 or 11 PC, there are different solutions to try. Misbehaving printers is normal, and one of the most common scenarios you could encounter is keeping them online when you need to use them.
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